Frequently Asked Questions
Do you work for a broker?
Broker’s play a role in helping customers match up with moving companies. Keep in mind, however, that a broker cannot give you a binding estimate, A broker is not responsible for loss and damaged goods, or your final cost, a broker does not have a moving license.
Can you explain your estimate in detail and why it’s higher or lower than your competitors’ quotes?
After you get pricing from 3 to 4 quality moving companies, it’s time to take a good look at what you’re getting for your buck. Whenever you get a quote thats lower than your other estimates, you should question why the mover is able to do a job for so much less than everyone else? It’s highly likely that you will end up paying much more later.
What happens on my interstate move if the large over-the road truck cannot access my residence?
A shuttle service is required whenever an interstate van is unable to reasonably access an origin or destination residence. It is often impossible for our estimator to determine at the time of the survey whether or not a shuttle will be required. In fact, in many cases, drivers themselves can’t tell until they actually try to maneuver the van in a difficult situation.
Shuttle service is an additional charge based upon the weight of your shipment.
Are you a member of the American Moving & Storage Association (AMSA) or a local association?
Most professional companies will be member of AMSA for interstate movers and their local association for moves (like Long Island Moving and Storage Association). Their participation in these associations indicates a level of professionalism and willingness to stay abreast of the latest trends within their Industry. The Moving Doctor is a member of AMSA, BBB, LIMSA, New York State Movers and Warehouseman’s Association among other organizations.
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